Shipping policy

Shipping and Delivery

  • Anayam London offers complimentary worldwide shipping on all orders.
  • Every order is presented in a complimentary Anayam London jewellery box.
  • All pieces are custom made and are produced to order.
  • Orders are dispatched within a maximum of 2-4 business weeks from the date of purchase.
  • Orders are shipped via UPS Express and are delivered within a maximum of 2 weeks from the date of dispatch.
  • All shipments are fully insured, and the cost of insurance is borne by Anayam London.
  • Customers are responsible for any duties, taxes or charges levied by the customs and import authorities of the destination country.
  • Upon dispatch, customers will receive an email confirmation containing the unique tracking number and the name of the shipment carrier.
  • Once dispatched, orders may be tracked directly on the UPS website.
  • Should an order not be received within 2 weeks of dispatch, please contact us and we will revert with full details.
  • In the event that an item is lost in transit or cannot be delivered to the customer, the entire transaction amount will be refunded within 7 business days.

For any queries regarding shipping or delivery, please contact us at ishan@anayam.com.